Why Not Every AI Automation Project Makes Sense

Over the past few years, as a team building AI solutions in enterprise environments, we have been repeatedly asked to consult on new AI automation initiatives. These conversations rarely start with theory.They start with very concrete ambitions. We are asked to: design AI-powered voice agents integrated with core policy systems,…

Implementing an AI-Powered Telephony Service Center with ElevenLabs & LiveAPI

Implementing an AI-Powered Telephony Service Center with ElevenLabs & LiveAPI Over the past year, advancements in real-time AI models and high‑fidelity speech synthesis have accelerated the development of AI-driven telephony systems. At Inero, we’ve had the opportunity to integrate modern telephony solutions with LiveAPI technology and ElevenLabs’ voice engine to…