Why Not Every AI Automation Project Makes Sense

Over the past few years, as a team building AI solutions in enterprise environments, we have been repeatedly asked to consult on new AI automation initiatives. These conversations rarely start with theory.They start with very concrete ambitions. We are asked to: design AI-powered voice agents integrated with core policy systems,…

Implementing an AI-Powered Telephony Service Center with ElevenLabs & LiveAPI

Implementing an AI-Powered Telephony Service Center with ElevenLabs & LiveAPI Over the past year, advancements in real-time AI models and high‑fidelity speech synthesis have accelerated the development of AI-driven telephony systems. At Inero, we’ve had the opportunity to integrate modern telephony solutions with LiveAPI technology and ElevenLabs’ voice engine to…

Secure Email Delivery in Keycloak 26.2 Using XOAUTH2

Secure Email Delivery in Keycloak 26.2 Using XOAUTH2 Email has been one of the oldest and most fundamental services on the internet, used for notifications, password resets, verifications, and more. Over time we’ve seen major improvements — encryption via TLS, then STARTTLS, and now many providers are moving away from…

Chatbot, Agent or AI Assistant? Find Out Which Solution Is Best for Your Business

Artificial intelligence and Large Language Models are buzzwords heard in nearly every industry. Many companies are wondering how to use them safely and which solution will be the most effective. There are plenty of options—and they’re often hard to tell apart. In this article, we break them down in a clear and easy-to-understand way.