Voicebot Deployment in Call Centers: Key Considerations Beyond the Demo

Voicebot solutions are increasingly being adopted in call center operations as a way to reduce waiting times, lower operational costs, and improve service availability. In practice, however, successfully deploying a voice agent in a real-world business process requires far more than a properly functioning language model. From the INERO team’s…

Implementing an AI-Powered Telephony Service Center with ElevenLabs & LiveAPI

Implementing an AI-Powered Telephony Service Center with ElevenLabs & LiveAPI Over the past year, advancements in real-time AI models and high‑fidelity speech synthesis have accelerated the development of AI-driven telephony systems. At Inero, we’ve had the opportunity to integrate modern telephony solutions with LiveAPI technology and ElevenLabs’ voice engine to…

Chatbot, Agent or AI Assistant? Find Out Which Solution Is Best for Your Business

Artificial intelligence and Large Language Models are buzzwords heard in nearly every industry. Many companies are wondering how to use them safely and which solution will be the most effective. There are plenty of options—and they’re often hard to tell apart. In this article, we break them down in a clear and easy-to-understand way.

Meet Your Personal AI Agent: A Case Study for a Freight Forwarding Company

AI-driven tools are becoming increasingly prevalent across various industries, streamlining processes from simple graphic design and translations to advanced document, email, and database analysis. In this article, we will present a practical business application of an AI assistant in action. AI Agents have a wide range of applications, and their…